Welcome to Sphere of Influence!
Helpful hints: How to find your way around in this online course
Course Overview & Syllabus
Welcome Video: A message from Dr. Phillip Shero
Before we begin...
LDR Lesson 1: "TRULY HUMAN LEADERSHIP"
Online Assignment: "Truly Human Leadership" Reflections
LDR Lesson 2: "DARING TO LEAD"
Online Assignment: "Daring to Lead" Assessment Discussion
LDR Lesson 3: "GETTING HONEST 'LEADERSHIP' FEEDBACK"
Online Assignment: "Getting Honest 'Leadership' Feedback" Reflections
FLX Lesson 1: "WHO MOVED MY CHEESE?" - FLEXIBILITY
Online Assignment: "Who Moved My Cheese?" Reflections
FLX Lesson 2: "NEUROPLASTICITY AND BECOMING MORE ADAPTABLE"
Online Assignment: "Neuroplasticity and Becoming More Adaptable" Reflections
FLX Lesson 3: "FOUR DOORS OF CHANGE" + 1 SMART GOAL
Online Assignment: "Four Doors of Change" Reflection + 1 SMART Goal
CAI Lesson 1: "THE IMPORTANCE OF CURIOSITY IN CREATIVITY & INNOVATION"
Online Assignment: Reflection on "The Importance of Curiosity"
CAI Lesson 2: "A SIMPLE CREATIVITY EXERCISE"
Online Assignment: A Simple Creativity Exercise Reflection
CAI Lesson 3: "BUILD A TOWER, BUILD A TEAM" + 1 SMART GOAL
Online Assignment: "Build a Tower, Build a Team" Reflection + 1 SMART Goal
CF Lesson 1: "BROKEN GUITARS AND CUSTOMER STORIES" - REASONS FOR CUSTOMER FOCUS
Online Assignment: "Broken Guitars & Customer Stories" Reflection
CF Lesson 2: "RICHARD BRANSON'S SECRETS TO CUSTOMER SERVICE"
Online Assignment: Richard Branson's Secrets to Customer Service
CF Lesson 3: "THE QUEST FOR CUSTOMER SERVICE (A REBOUND JOURNEY) + 1 SMART GOAL"
Online Assignment: The Quest for Customer Service (A Rebound Journey) Reflection + 1 SMART Goal
EDC Lesson 1: "THE TRUTH AND THE GOAL" IN DEVELOPING AND COACHING OTHERS
EDC Lesson 1: Online Assignment: The Truth and the Goal" Reflective Questions
EDC Lesson 2: "ENGAGED EMPLOYEE FEEDBACK"
EDC Online Assignment Lesson 2: Getting perspective with the "Engaged Feedback Checklist"
EDC Lesson 3: "ONE QUESTION, TWO ANSWERS, & ONE SMART GOAL"
Online Assignment Lesson 3: Questions, Answers, and Goals....
EDC: Online Assignment Lesson 4: Three SMART goals to build your competency at Employee Development & Coaching
Before you go...